Guide4certs provides the most competitive quality of all exams for the customers, we guarantee your success at the first attempt with only our Certification Question&Answers, if somehow you do not pass the exam at the first time, we will arrange FULL REFUND for you.
Refund claim must be submitted within 90 days time by email to sales(at)Guide4certs.com from the purchase date (purchase date is inclusive). If you took the test at VUE, you must send us the Registration Name and related E-mail address. This is required to validate result. If you took the test at Prometric, then you must send us the Testing ID and the Registration Name. The refund claim includes the following essential information:
- Order Number:
- Purchase Date:
- Order Description (Exam Code):
- Last 4 digits of Credit Card (if pay by paypal, then do provide the related E-mail for the paypal account )
- Candidate ID/Testing ID for VUE/ Prometric Testing Center
- Score/ result sheet must indicate the same name of customer and with PDF format
The moneyback guarantee is not applicable on following cases:
- Wrong purchase. Guide4certs is free from thhe duty of wrong purchase, the customer must confirm they choose the correct exam)
- Free exam. (No matter failed or Wrong choice )
- Expired order. (Out of 90days from the purchase date)
- Upgrading exam
- Request e-mail notification of your order status
- Subscribe to a newsletter or a mailing list
Guide4certs will arrange the refund within 3 days after received all of the details! Give it a try and you will lose nothing!